PRIVACY POLICY

Last updated December 16, 2025

This Privacy Notice for Punchable ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"). Punchable is designed for business owners and their authorized employees to create, manage, and issue digital passes and promotions for their customers, members, or guests. End customers may receive a digital pass or promotion without creating a Punchable account and may add that pass or promotion to a supported digital wallet such as Google Wallet or Apple Wallet.

This Privacy Notice applies when you:

  • Download and use our mobile application (Punchable), or any other application of ours that links to this Privacy Notice
  • Use Punchable to create, manage, or issue digital passes and promotions
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@punchable.app.

1. WHAT INFORMATION DO WE COLLECT?

Business User Data.

When you register and use Punchable, we collect and store information provided by your business, including:

  • Business Owner's name
  • Business Name
  • Any information entered on digital discounts or promotions, including but not limited to: promotion details (discount name, description, expiry dates, terms of service), coupon issuances and redemptions, store address, store hours, store website, store contact information, and employee account email addresses and names.

This data is used solely to enable the creation, management, and delivery of digital passes and promotions to your customers, and for administrative purposes within Punchable. We do not access or monitor the contents of passes or promotions beyond what is necessary to deliver them to end customers.

Payment Data.

If you make a purchase or subscription through the Punchable mobile app, payment information is processed and stored by the applicable platform provider (such as Apple or Google). We do not directly collect or store full payment details for in-app purchases.

If you make a purchase directly through the Punchable website (punchable.app) using a debit or credit card, we may collect limited billing information (such as name, email address, and transaction details) necessary to process your payment. We do not store full debit or credit card numbers, CVV codes, or complete payment credentials on our servers. All card payments are processed securely by a third-party payment processor that complies with applicable security standards (such as PCI-DSS).

Application Data.

If you use our application(s), we may request access to certain device features (such as camera or storage) solely to enable core functionality, including pass and promotion creation, pass display, and adding passes to supported digital wallets. You can control permissions through your device settings.

All personal information you provide must be accurate and kept up to date.